• Receive customers and their attendants in a welcoming manner, and answer telephone calls.

• Answering all queries by customers/attendants politely.

•Listen to the customer/attendant carefully and guide the patient in the right way.

• Taking complete details while doing the New Registrations like Permanent address, phone numbers, fax numbers, etc.,

• Guide the customers to get the investigations done properly.

• Maintain cordial relations with the customers.

• Maintain all relevant records i.e., logbook, appointment diaries, etc., properly.

• Maintain confidentiality of customers.

• Preparing MIS report and summary.

• Work with the medical staff to develop, implement and carry out improvement programs.

• Act proactively in the quality improvement program.

• Perform other duties as assigned by relevant authorities.

Role: Front Office

Industry Type: Medical Services / Hospital

Department: Administration & Facilities

Employment Type: Full Time, Permanent

Role Category: Administration

Education

UG: Any Graduate

About company

Narayana One Health is a part of Narayana Health, a trusted and revered healthcare organization, founded by the renowned Dr. Devi Shetty and trusted for its enduring legacy of excellence, Narayana Health provides seamless healthcare, starting with preventive care and routine check-ups at our network of Narayana Clinics to complex procedures at our hospitalsNarayana Health stands out for delivering high-volume, high-quality, and affordable healthcare through strategic cost control, scalable infrastructure, and impactful outreach. Its growth—both in India and globally—reflects its innovative model that bridges quality with accessibility.

Feel free to ask if youd like details on services, financials, individual hospitals, or Dr. Shettys healthcare philosophy!