Job description
Roles and Responsibilities -


• Verify data and make the correction.
• Process Pension form or salary forms
• Process payment on the system
• Review and verify the entries
• Give the regular Detail of payments
• Transfer data from excel and PDF formats to system.
• Maintain the Confidential records
• Inbox Management
• Understanding the queries of the clients and resolving the same through emails
• Process loan application forms
• Verify data and make the correction.
• Verify KYC documents
• Review and verify the entries
• Online forms processing
• Maintain the Confidential records
• Liasoning with client
• Supervising the team and take care of client deliverables
• Query resolution
• Preparation of timely MIS reports.


Candidate Profile -
• Knowledge as a Computer Operator, Back office operation and Internet Browsing
• Able to write and read English.
• Analytical & Logical thoughts process
• Knowledge of Excel


Skills Required -
• Good communication skills.
• Ability to work under pressure.
• Interpersonal Skills.
• Typing Speed 30 wpm

Role: Back Office - Other
Industry Type: BPO / Call Centre
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Back Office

Education
UG: Any Graduate

Key Skills
Typing Speed Data Entry Data Entry Operator Excel Back Office Backend Operations HLOOKUP Email Process Pivot Table Communication Skills Administration Excel Written Communication MIS VLOOKUP