As a Fraud Investigator/Transaction Monitoring Specialist, you will be responsible for detecting, investigating, and mitigating fraudulent activities within financial transactions. Your role is crucial in ensuring compliance with Anti-Money Laundering (AML) regulations and safeguarding the organization against financial crimes.

🔍 Key Responsibilities

• Transaction Monitoring: Regularly review and analyze transaction alerts to identify suspicious activities indicative of money laundering, terrorist financing, or fraud.
• Investigation: Conduct thorough investigations into flagged transactions, gathering and analyzing relevant data to determine the legitimacy of activities.
• Reporting: Prepare and file Suspicious Activity Reports (SARs) or Suspicious Transaction Reports (STRs) to the Financial Intelligence Unit (FIU-IND) as per regulatory requirements.
• Collaboration: Work closely with internal teams, including Compliance, Risk, and Legal, to address and resolve identified issues.
• Regulatory Compliance: Ensure adherence to the Prevention of Money Laundering Act (PMLA), Know Your Customer (KYC) norms, and other relevant regulations.
• Process Improvement: Identify opportunities to enhance transaction monitoring processes and systems for increased efficiency and effectiveness.

🎓 Qualifications

• Bachelors degree in Finance, Accounting, Criminal Justice, or a related field.
• Minimum of 2–5 years of experience in fraud investigation, transaction monitoring, or a related role.
• Strong analytical skills with the ability to interpret complex data sets.
• Familiarity with AML laws, regulations, and industry best practices.
• Proficiency in using transaction monitoring and case management systems.

🧠 Desired Skills

• Certified Anti-Money Laundering Specialist (CAMS) or Certified Fraud Examiner (CFE) certification.
• Experience with SQL, Python, or R for data analysis.
• Excellent written and verbal communication skills.
• Attention to detail and strong problem-solving abilities.
• Ability to work independently and as part of a team.

About the company

Firstsource is purpose-led and people-first. We create value for our global clients by elevating their customers’ experience at every interaction, be it a call, click, tap, message, or chat. Delivering a great experience to clients starts on the inside – by connecting every Firstsourcer to the role’s purpose. We upskill our people in new-age technologies and focus on supporting their physical, financial, and mental well-being. The result? Everyone aligned to our ‘Digital First, Digital Now’ strategy, our north star, where we pair technology and human touch. Our work focuses on simplifying complex business processes to help our global clients be more efficient, save money and execute brilliantly.