Job Description
Objectives of this role
• Provide excellent customer service and build customer loyalty by delivering food in a timely, cordial manner
• Ensure orders are delivered accurately and in good condition
• Communicate any issues or delays and resolve problems efficiently
• Represent the company with excellence and professionalism by driving safely, exercising good judgment, and treating customers with respect
Responsibilities
• Manage multiple orders, delivery locations, and customers at the same time
• Deliver orders within an optimal period of time, ensuring freshness of food and respect for customer preferences
• Safely operate a vehicle in all types of weather conditions
• Navigate local streets and highways efficiently using GPS
• Communicate clearly with customers and food service employees, demonstrating an eagerness to work through any issues or points of confusion
• Verify orders before each delivery and maintain a detailed, comprehensive delivery log
Required skills and qualifications
• Valid driver’s license and clean driving record
• Ability to lift and carry heavy food orders and operate a vehicle for prolonged periods of time
• Strong interpersonal skills, including verbal communication and conflict resolution
• Mindset for organization and attention to details
Preferred skills and qualifications
• Previous delivery or customer service experience in any industry
• Proven track record of succeeding in time-sensitive situations
• Experience in handling cash and giving change
• Familiarity with the local area, including streets, highways, and buildings
Job Requirment
Industry:
Food ordering and delivery
Employment Type:
Part Time / Freelancer