• To manage and maintain daily operational requests, approvals received from management, Sales teams, and clients
• To keep an updated Project Status dashboard that tracks new requests, ongoing tasks, and pending approvals.
• To document and execute on all instructions received via email, WhatsApp, and Odoo ERP.
• To regularly follow up on pending tasks with stakeholders to ensure timely completion.
• To assist in creating and editing CAD drawings for elevators and escalators using AutoCAD tools
• To coordinate with the Installation Team by gathering site surveys, pending point requests, and customer transmittal.
• To document all inputs received from the Installation manager and the team.
• To ensure that all approved sales-related documents are accurately prepared and submitted to clients on time
• To enable process improvement and ERP utilization.

Role: Operations - Other

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Operations

Education

UG: Any Graduate

PG: Any Postgraduate

About company

Infosearch BPO is a renowned BPO company with over 19 years of business experience. We have been providing BPO, Call Centre, Annotation, CRM development, and Data Services using our strong, in-house team of over 400 employees. We have a big list of clients spread across four continents. We have been recognized as one of the best outsourcing companies by our clients and the industry leaders.