Job Description

[ONLY MUMBAI CANDIDATES CAN APPLY ]


Position : India E-Commerce CUSTOMER SERVICE

Location : Andheri East, Chandivali

Process : Chat Process

Education : HSC/Any Graduate

Age limit: 20 to 39 year

Experience: Both Fresher and Experience

Shift timing: From 7:00 am to 12:00 pm any 9 hours Rotational Shift,

6 Days Working and 1 Rotational week off.


Salary : Between 16k to 18k in hand + PacMan


Responsibilty:

- Answering queries and concerns about a companys products or services.

- Resolving issues and handling customer complaints.

- Tracking customer service metrics.

- Delivering information about a companys products and services.


Key Skills:

~ Good communication skill in English.

~ Good at computer skills

~Ready to work in Chat Process


Benefits:

* Centralized pick-up and drop from Andheri and Ghatkopar Station during the day.

* One way home drop service after 9pm.

* After completing training of 3 months depending upon your performance you will be getting WFH [ONLY MUMBAI CANDIDATES CAN APPLY ].


Vidhika Chavan
HR Team
8999220422
[email protected]



Role: Chat Support
Salary: 1-2.25 Lacs P.A.
Industry: BPO / Call Centre
Department: Customer Success, Service & Operations
Role Category: Non Voice
Employment Type: Full Time, Permanent

Key Skills
BPO Customer Service Chat Support Inbound Process Typing Speed Non Voice Process Typing Skills Bpo Non Voice Chat Process Communication Skills English Customer Support Domestic Customer Care

Education

UG: Graduation Not Required