1. Engage with clients to ensure a smooth onboarding process and provide timely support throughout their journey

2. Proactively address customer inquiries and concerns to deliver an exceptional experience

3. Build and maintain strong relationships with clients to ensure long-term satisfaction and retention

4. Visit client offices as needed to provide hands-on support, training, and guidance on product usage

5. Assist the digital marketing team in creating engaging and effective content for campaigns

6. Contribute to marketing activities to boost product visibility and generate new leads

7. Support online and offline initiatives that enhance customer experience and engagement

8. Monitor client success metrics to ensure their goals are met and exceeded with our solutions

9. Gather and analyze customer feedback to refine and improve our products and services

10. Share regular updates and insights with the team to align efforts with customer needs

Requirements:

1. Bachelors degree in any discipline (freshers are welcome to apply)

2. Fluency in Hindi and strong proficiency in English

3. Excellent communication and interpersonal skills

4. Energetic, optimistic, and proactive approach to tasks

5. Willingness to travel to client locations when required

Skill(s) required

Client Interaction

Client Relationship

Digital Marketing

Effective Communication

Hindi Proficiency (Spoken)

Negotiation

Problem Solving

Sales

Time Management