Job description
Hi Job seekers!!!!

Greetings for Shining stars ITPL


HIRING FOR CUSTOMER CARE EXECUTIVE PROFILE FOR ONE OF THE MULTIATIONAL BPO AT LUCKNOW LOCATION


Profile- Customer Care Executive


ANY UG/GRADUATE + FRESHER/ EXPERIENCE CAN APPLY FOR THIS PROFILE


Salary:- For Freshers- 14.5k CTC + Performance Based Incentives + Retention Bonus

For Experience- Upto 18k CTC + Performance Based Incentives + Retention Bonus

Roles and responsibilities:-

Provide customer support via phone, email, chat, or social media.
Resolve customer queries, concerns, and complaints promptly.
Maintain in-depth knowledge of products/services.
Communicate courteously and empathetically with customers.
Document all interactions accurately in CRM systems.

Perks and Benefits -

6 days working
For girls day Shift and For Boy Rotational shift

If you meet the qualifications and are ready to take on this exciting opportunity, connect with the mentioned number MANSI-6392691307

. We look forward to hearing from you!



Regards

Mansi Agarwal

HR Executive

ShiningstarsITPL


Role: Customer Success Associate
Industry Type: BPO / Call Centre
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success
Education
UG: Any Graduate
Key Skills

Customer ServiceSolving QueriesDomestic BPOCustomer CareCustomer Handling
Inbound ProcessCcaBPOInbound Customer ServiceCSRBpo Customer ServiceCceInbound CallsCallingCustomer ManagementCSAInbound Voice ProcessCustomer SupportCSE