Roles & Responsibilities

• Handle inbound and outbound calls from UK customers

 • Address customer queries and provide timely resolutions

 • Maintain accurate documentation of customer interactions

 • Ensure high levels of customer satisfaction and quality compliance

 • Meet assigned performance and service-level targets

Skills & Requirements

• Excellent verbal communication skills in English

 • Clear accent and customer-focused attitude

 • Willingness to work in UK shift timings

 • Basic computer knowledge

 • Minimum qualification: 10th standard pass

 • Freshers encouraged to apply; prior international voice experience is an advantage