Role Description

This is a full-time on-site role for a Customer Support Executive at UltraCash. As a Customer Support Executive, your day-to-day tasks will include providing online support, addressing customer queries and concerns, ensuring customer satisfaction, and providing technical support.

Qualifications

Customer Support, Customer Service, and Technical Support skills
Experience in providing online support and ensuring customer satisfaction
Excellent communication and interpersonal skills
Ability to handle multiple tasks and prioritize effectively
Strong problem-solving and troubleshooting skills
Knowledge of the mobile payment industry is a plus
Bachelors degree in a relevant field
Role: Customer Success Associate
Industry Type: BPO / Call Centre
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success
Education
UG: Any Graduate
PG: Any Postgraduate
Doctorate: Doctorate Not Required
Key Skills
Customer support
mobile payment Communication skills Telecalling troubleshooting Technical support