Ubuy Technologies Pvt Ltd

We are a product-based Ecommerce Company with our own ecommerce portal ubuy.com offering our services worldwide. We are looking for candidates with excellent communication skills, a good typing hand, a customer-centric approach, multitasking skills, and adaptability to the dynamic nature of the e-commerce business. Ubuy.com is an online E-commerce portal that helps you in getting what you need.

Our Requirements

· Strong communication skills & active listening.

· Excellent writing skills.

· Excellent typing skills.

· Graduation in any discipline.

· Good presentation skills.

· Comfortable with MS office tools.

· Handle social media platforms.

· Ability to handle chats & emails.

· Familiar with CRM systems & practice.

· Handle customers escalation, provide appropriate solution and follow up to ensure solution.

· Customer Orientation.

· Follow communication procedures, process & Guidelines.

· Take the extra mile to engage customers.

· Ensure customer satisfaction and provide professional customer support.

· Communicating & coordinating with collogues as necessary.

· Maintain a positive, empathetic and professional attitude toward customers.

· Responding quickly to customers inquiries on chats, emails & calls.

· Should be Comfortable with rotational shift.

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Qualifications: Candidate should be a Graduate.

Experience: 0-4 years

Key Skills:

· Excellent Communication

· Empathy and Patience

· finding effective solutions

· Product/Service Knowledge

· Adaptability

· Problem Solving