Cameo Corporate Services is looking for Customer Support Executive (Domestic) to join our dynamic team and embark on a rewarding career journey.

1. Managing a team of representatives offering customer support.
2. Overseeing the customer service process.
3. Resolving customer complaints brought to your attention.
4. Creating policies and procedures.
5. Planning the training and standardization of service delivery.
6. Selecting and hiring new staff.
7. Monitoring the work of individual representatives and of the team.
8. Conducting quality assurance surveys with customers and providing feedback to the staff.
9. Possessing excellent product knowledge to enhance customer support.
10. Maintaining a pleasant working environment for your team

Role: Customer Success Associate

Industry Type: Management Consulting

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success

Education

UG: Any Graduate

PG: Any Postgraduate

About the Company:

• With over 3 decades of presence in the outsourcing sector, we have developed robust capabilities in spheres as diverse as medical transcription, registry and share transfer, e-publishing and data management.
• Cameo has a pan India presence with operating hubs in Chennai, Mumbai, New Delhi, Bangalore, Hyderabad and Coimbatore, besides having an operating presence in Africa, through its joint venture, Cameo Techedge Services DRC.
• We have distinguished ourselves through a relentless pursuit of quality and delivering value an endeavour that has seen us serve our clients with aplomb. Our capabilities are further enhanced by the presence of handpicked and experienced workforce.