lgt

Customer Support Executive

lgt
Bangalore
Not disclosed
1 - 4 Years
Posted:
30+ days ago
Full time
Applicants:
8
Job Description

Greetings from IGT Solutions


As we are Hiring !


Experience


International Voice

International Non voice

Blended process


Job Responsibility:


Understands the various computer screens and how to utilize them effectively Interfaces with customers, clients & vendors, and escalates areas of concern to the appropriated supervisory staff Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance Adheres to all company and specific Contact Center policies and procedures Completes any work as assigned by Management




About the company


Company LogoIGT Solutions


ServicePrivateFortune India 500 (2019)TOPB2C

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Overview

IGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing (end-to-end) CX journeys across Travel and Hi-tech industries. Established in 1998, with 100% focus on customer experience, IGT employs more than 20,000+ customer experience and technology specialists providing services to 75+ marquee customers globally. IGT’s global footprint consists of 23 delivery centers in China, Philippines, Malaysia, India, UAE, Romania, Indonesia, Spain, Colombia and the USA.

Job Requirment
Role:
Customer Support Executive
Industry:
BPO / Call Centre
Department:
Customer Success, Service & Operations
Employment Type:
Full time
Education
Graduate
Skills
customer support
BPO Voice
Communication Skills
Networking
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