Responsibilities:

* Manage international customer queries via phone calls

* Maintain high call quality through effective communication skills

* Resolve issues promptly with empathy & professionalism

Role: Customer Retention - Voice / Blended

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

International Voice ProcessInternational CallingInternational BPO

EnglishBengali