Job Description
Designation : Customer Support Executive
Qualification :
Grad or UG with Min 6 Months of Exp Mandatory
Note : No Freshers
Shifts : Rotational Shifts
DOW : 5 days Working 2days off
Location : Manyatha Tech Park
Transport : 2 ways Transport { radius of 20 km } or 2k Travel Allowance
Salary :
Voice : 26k TH 30k CTC
Note : Virtual Interviews can also be done
Rounds of Interview :
HR
Voice Versant { 60 }
VNA
Ops
Age - Max 35
* Understands the various computer screens and how to utilize them effectively
* Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
* Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
* Adheres to all company and specific Contact Centre policies and procedures
* Completes any work as assigned by Management
Education and Essential Experience:
* 6 months BPO or Travel experience
* Graduate / Undergraduate
* Excellent Written and spoken communication,
* Computer Skills ability/experience using computer applications
* Willing to work in a contact centre environment with 24/7 rotational shifts (including night shifts)
* Open to work in a voice environment
Contact - Rahul - 8310564292
Job Requirment
Industry:
Analytics / KPO / Research
Department:
Customer Success, Service & Operations
Employment Type:
Full time