Job description
Hi Jobseekers,

Info Edge is hiring for freshers and experienced for Customer support role for Noida location.

Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner.


Required Skills:
• Excellent verbal and written communication skills
• Ability to work independently and under pressure
• Comfortable with rotational shifts


Note:
• Fixed Salary + Bonus / Incentives
• B2B / B2C Client Engagement
• Day Shift (9:30 Am-6:30 Pm)
• 5 Days working
• Shuttle facility from Botanical Garden metro station (Pick & Drop)

Role: Voice / Blended - Other
Industry Type: Internet (E-Commerce)
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Education
UG: Any Graduate
PG: Any Postgraduate
Key Skills
Customer Service Voice Process Solving Queries Inbound Calls After Sales Service Technical Services Outbound Calling Freshers Customer Support Customer Care Domestic BPO Customer Handling International BPO