Info Edge India Ltd

Customer Support

Info Edge India Ltd
Noida
300,000-450,000 Year
0 - 2 Years
Posted:
30+ days ago
Full time
Applicants:
0
Job Description

Hi Jobseekers,

Info Edge is hiring for freshers and experienced for Customer support role for Noida location.

Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner.


Required Skills:
• Excellent verbal and written communication skills
• Ability to work independently and under pressure
• Comfortable with rotational shifts


Note:
• Fixed Salary + Bonus / Incentives
• B2B / B2C Client Engagement
• Day Shift (9:30 Am-6:30 Pm)
• 5 Days working
• Shuttle facility from Botanical Garden metro station (Pick & Drop)

Role: Voice / Blended - Other
Industry Type: Internet (E-Commerce)
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Education
UG: Any Graduate
PG: Any Postgraduate
Key Skills
Customer Service Voice Process Solving Queries Inbound Calls After Sales Service Technical Services Outbound Calling Freshers Customer Support Customer Care Domestic BPO Customer Handling International BPO

Job Requirment
Role:
Voice / Blended
Industry:
E- Commerce
Department:
Customer Success, Service & Operations
Employment Type:
Full time
Education
Graduate
Skills
BPO
Voice Process
Customer Service
Customer acquisition
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