Hiring Alert!

:

Customer Service International Voice Process

Provide customer support and resolve customer queries on call.

Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed.

Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.

Candidate should be flexible to work in 24*7 environments (US Shift).

Key Qualifications & Skills Required:

The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels

Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.

Should be quick learner and self-motivated.

Applicants must possess a high school diploma, a second-year pre-university certificate (2nd PUC), or hold a recognized three-year diploma from an accredited institution. Graduates from diverse academic backgrounds are welcome to submit their applications

Core Competencies

Pleasant, professional, and courteous personality.

Excellent Problem Solving and Customer Service Skills

Ability to think creatively and should have positive attitude.

Strong analytical & Interpersonal skills.

Interview details:

i. Assessment

ii. HR Round

iii. Ops Round

iv. Versant

Benefits:

i. Free transportation One way door to door pick up or drop facility (8PM to 8AM)

ii. Life Insurance and Medical Insurance.

iii. Night Shift Allowance + Incentives +Joining Bonus + Floor Bonus

Interested Candidates can drop your CV to

[email protected] Or

9611536560 / 9538203698