Mindclick

Customer Service

Mindclick
Bangalore
50,000-500,000 Year
0 - 5 Years
Posted:
30+ days ago
Full time
Applicants:
5
Job Description

We are Hiring for International Voice Process Associate


Location: Marathahalli, Bangalore


:


We are seeking dynamic and experienced International Voice Process Associates. You will be responsible for providing exceptional customer service and support to our international clients, ensuring accurate and efficient handling of healthcare-related inquiries.


Responsibilities:

* Handle inbound and outbound calls from international clients regarding inquiries.


* Provide accurate and timely information and assistance, adhering to established protocols.


* Maintain detailed and accurate records of all interactions.


* Resolve customer issues and escalate complex cases as needed.


* Meet and exceed performance metrics related to call handling, customer satisfaction, and accuracy.


* Adhere to all HIPAA and data privacy regulations.


* Work in a rotational shift environment.

Requirements:


* UG / Graduate Fresher can apply


* Minimum 1 year of experience in Voice Process.


* Excellent communication and interpersonal skills.


* Strong problem-solving and analytical abilities.


* Ability to work in a fast-paced and dynamic environment.


* Proficiency in using computer systems and relevant software.


* Flexibility to work in rotational shifts.


* Ability to work 5 days a week with 2 days rotational off.


* Must be able to commute to Marathahalli.


Salary & Benefits:


 * Take-home salary up to ₹28,000 per month + Incentives 


* 2-way free transportation provided within a 20 km radius.


* Opportunity to work in a growing and stable organization.


Shift : US Shift


Work Days: 5 Days working with 2 rotational off


To Apply:


Please submit your updated resume and a brief cover letter highlighting your relevant experience to Swathi - 6360576106

Job Requirment
Role:
customer care executive
Industry:
BPO / Call Centre
Department:
BPO
Employment Type:
Full time
Education
12th
Skills
Communication Skills
Share this job:
Similar Jobs
Stone and Shade
Project Coordinators
Stone and Shade
Bangalore
0 - 0 Year
Full time
Posted:
1 day ago
Neeyamo Enterprise Solutions
Payroll
Neeyamo Enterprise Sol...
Pune
0 - 2 Year
Full time
Posted:
30+ days ago
Corizo Edutech
Inside Sales Representati...
Corizo Edutech
Bangalore
0 - 1 Year
Full time
Posted:
30+ days ago
Cognizant
Cognizant is hiring For f...
Cognizant
Bangalore
0 - 0 Year
Full time
Posted:
30+ days ago
NOBROKER.com
Telesales Executive
NOBROKER.com
Bangalore
0 - 2 Year
Full time
Posted:
30+ days ago
Kraf Ventures
Operations
Kraf Ventures
Pune
0 - 0 Year
Full time
Posted:
30+ days ago
Vitalitybss
Fresher Back Office Exec...
Vitalitybss
Thane, Navi Mumbai, Mumbai
0 - 1 Year
Full time
Posted:
30+ days ago
Access Healthcare
Freshers For Non-voice
Access Healthcare
Chennai
0 - 0 Year
Full time
Posted:
30+ days ago
globiva
Customer Support Represen...
globiva
Bangalore
0 - 0 Year
Full time
Posted:
1 day ago
Belstar Microfinance Limited
Collection Executive
Belstar Microfinance L...
Tumkur, Chitradurga, Hassan
0 - 3 Year
Full time
Posted:
30+ days ago
Meat Story
Packing Executive
Meat Story
Bangalore
0 - 0 Year
Full time
Posted:
30+ days ago
Sentriscope Data Intelligence Private Limited
Field Operations
Sentriscope Data Intel...
Bangalore
null - null Year
Full time
Posted:
30+ days ago