Build customer relationships with Existing Members.
Manage customer communication - Oral / Written.
Resolve customer issues within the TAT.
Improve customer care by giving better service to the members.
Expand customer base by pitching Upgradation to Members and increase in revenue.
Skills required - Communication Oral / Written, Customer service, Problem-Solving, Negotiation, Time management, Computer, Target Oriented.
Candidate Profile required
Education Graduate / Post Graduate from renowned university
Years of Experience
Minimum two years in CRM

Role: Customer Service
Industry Type: Travel & Tourism
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success, Service & Operations - Other
Education
UG: Any Graduate
PG: Any Postgraduate
Key Skills
Time management Customer service Management CRM