Muthoot Finance Limited

Customer Care Executive

Muthoot Finance Limited
Bangalore ,Hubballi,Mysore,Hassan,Mandya,Udupi
200,000-600,000 Year
1 - 5 Years
Posted:
30+ days ago
Full time
Applicants:
4
Job Description
Ensure Cross selling of product as per the target in the Branch through Telecalling

Lead Generation for cross sell product at Branch and ensure the conversion.

Coordinate with Team for closure.

Responding to customer service issues in a timely manner.

Creating effective customer service procedures, policies, and standards.

Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.

Maintaining accurate records and documenting all customer service activities and discussions

Assessing service statistics and preparing detailed reports on your findings.

Staying informed on the latest industry techniques and methods.


Desired Candidate ProfileAny Graduate Female (Fresher) Recently passed 2020 to 2023 from Regular college Should be Good Communication Skills and PresentableGood Convincing Skills with Computer Knowledge
Job Requirment
Role:
customer service
Industry:
Banking & Finance
Department:
Customer Service
Employment Type:
Full time
Education
Graduate
Skills
Customer Relations
Customer Service
customer support
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