Ensure Cross selling of product as per the target in the Branch through Telecalling
Lead Generation for cross sell product at Branch and ensure the conversion.
Coordinate with Team for closure.
Responding to customer service issues in a timely manner.
Creating effective customer service procedures, policies, and standards.
Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.
Maintaining accurate records and documenting all customer service activities and discussions
Assessing service statistics and preparing detailed reports on your findings.
Staying informed on the latest industry techniques and methods.
Desired Candidate ProfileAny Graduate Female (Fresher) Recently passed 2020 to 2023 from Regular college Should be Good Communication Skills and PresentableGood Convincing Skills with Computer Knowledge