Role & responsibilities

• Drive tech enabled automation for all manual processes for OEM Operations
• Taking ownership of exception reports/analysis/fixing the issues and incidents leading to these exceptions
• Conduct UATs/Testing for new launches - products and OEMs
• Extensive liaison with OEM Channel Partners in case of Sales/Ops/Tech query
• Ensuring congruence between OEM systems and Digit
• Identify the gap that has led to premium mismatchs and timely closures  
• Work closely with stakeholders to validate system functionalities, usability, and overall user experience.
• Provide accurate and detailed reports on test results, highlighting any deviations from expected behavior.
• Participate in meetings and discussions to provide feedback and suggestions for system improvements
• Identify, track defects and issues discovered during testing and work with Stakeholders to ensure timely resolution
• Develop and execute comprehensive test plans and test cases based on business requirements and use cases
• Provide BOT requirements to simplify the process

Preferred candidate profile

• 2 - 5 Yrs experience in UAT and manual testing.
• Good Communication Skills
• Proficiency in Excel
• Experience in insurance industry is mandatory. 

Role: Operations - Other

Industry Type: Insurance

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Operations

Education

UG: Any Graduate