Key Responsibilities:

• Act as a liaison between clients and internal departments to ensure smooth communication and timely delivery of services or products.
• Manage client onboarding, including documentation, setup, and orientation.
• Schedule and coordinate meetings, appointments, and follow-ups with clients.
• Monitor project timelines and deliverables to ensure deadlines are met.
• Handle client inquiries, concerns, or complaints with professionalism and efficiency.
• Maintain accurate records of client interactions, transactions, and communications.
• Prepare reports and updates on client accounts for internal teams.
• Assist with administrative tasks such as contract preparation, invoicing, and data entry.

Requirements:

• Education: Bachelor’s degree in Business Administration, Communications, or a related field (or equivalent experience).
• Experience: 1–3 years in a client-facing or administrative role.
• Skills:
• Excellent verbal and written communication
• Strong organizational and multitasking abilities
• Customer service oriented with problem-solving skills
• Proficient in Microsoft Office and CRM software (e.g., Salesforce, HubSpot)

About company

Established in 2001, we at CBSI India (formerly known as Synova and now a FirstMeridian Company) have made our unique name among our diverse clientele as a trusted partner in creating ideal IT workforce solutions and delivering the right talent with precision and care.

Read Less

At CBSI India, we drive the people business with a personal touch, ensuring that only the Right Talent reaches the Right Opportunity, offering a customized approach across the full spectrum of staffing, recruitment and managed services.

With our pioneering leadership and calibre in IT services over the last 20 years, we stand strong with the experience of deploying IT and engineering professionals in every major industry vertical, including Technology, BFSI, Automotive, Telecom, Healthcare, E-Commerce, Retail, Captives and more.

Throughout our journey, we have hired over 44,800+ technology consultants for hundreds of MNCs and Fortune 500 companies, having earned the reputation as the preferred Niche Skills hiring partner among our trusted clients.