Develops andimplements strategies for achieving individual catering sales goals

Monitorsstatus regularly and adjusts strategies as appropriate

Achievescatering sales goals by developing and implementing sales strategies

Identifiespotential key accounts (banquet and group) and develops strategies toprioritize and penetrate those accounts

Makesoutside sales calls to prospective catering customers

Clarifiescustomer requirements and suggests alternative menus, themes, etc.

Preparesproposals for client which outline details of proposed functions; coordinatespreparation of estimates with food and beverage and other departments if needed

Negotiatessale of catering sales functions

Conductson-site client inspections to illustrate available services, know meeting andsleeping room set-ups and capabilities

Monitorscustomer satisfaction with catering business; follows-up with key contacts on aregular basis to assess satisfaction

Ensure allmaterials used are in accordance with brand standards

Communicatesclients requests to all departments in an effective and timely manner

Works withsales team for additional business opportunities as appropriate

Assists inreviewing the function book and conducts evaluation of releasing or finalizingfunctions

Creates 100%guest satisfaction by providing the Yes I Can! experience through performancethat demonstrates the standards of, genuine hospitality and exceeding guestexpectations

Givespersonal attention, takes personal responsibility and uses teamwork whenproviding guest service

Listens,apologizes with empathy, finds a solution and follows through when resolvingguest problems

Provides YesI Can! genuine hospitality and teamwork on an ongoing basis

Assumes theresponsibility to notice when the guest is not satisfied and uses their bestjudgment as to when it is appropriate to use the 100% Guest Satisfaction

Performsother duties required to provide the service brand behavior and genuinehospitality

Keepsimmediate Manager promptly and fully informed of all problems or unusualmatters of significance

Maintains ahigh standard of personal grooming at all times in order to represent the Hotelin the best possible manner, reflecting the public role of the position

Develops andparticipates in Hotel promotions as required

Be familiarwith objectives, strategies, action plans and other marketing relatedinformation contained within the Hotel annual business plan.

Performs allduties and responsibilities in a timely and efficient manner in accordance withestablished company policies and procedures to achieve the overall objectivesof this position

Maintains afavourable working relationship with all other hotel employees to foster andpromote a co-operative and harmonious working environment

At all timesprojects a favourable image of the Hotel to the public

Minimum one- three years hotel catering or convention experience

Local marketknowledge preferred

High schooldiploma required, bachelor s degree preferred

Experiencemanaging to brand standards

Able tocollaborate effectively with other hotel employees and managers to ensureteamwork

Generalknowledge of contract laws

Proficientcomputer skills including Microsoft Office suite

Strongverbal and written communication skills

Strongnegotiation skills

Strongmathematical skills

Radisson Hotel Group is an international hospitality company that has its headquarters in Brussels, Belgium. It originated as a division of Carlson Companies, which owned Radisson Hotels, Country Inns Suites and other brands. In 1994, Carlson signed a franchise agreement