Job Description
Job Description:
The Career Counsellor is the first point of contact for customers interested in buying a course from Skill-Lync. The role is not to sell Skill-Lync courses but instead to create a profile for each customer based on their needs, desires and ambitions. This profile is used to create a “Personalized Career Plan” based on which Skill-Lync courses will be recommended to the customer by a team of experts.
This role requires Career Counsellor to make daily outbound calls from a database provided to them, speak to potential customers, create profiles and assess the potential of making a sale, schedule personalized sessions with technical experts and follow-up with customers for attendance of these sessions.
A typical Career Counsellor at Skill-Lync has:
Strong Communication Skills
Active Listening Skills
Time Management
Self-Motivated
A successful Career Counsellor at Skill-Lync is one who can correctly capture all information required to create a “Personalized Career Plan” for customers, follow through and convince customers to attend the session with satisfaction and coordinate with technical experts and pricing specialists to ensure relevant programs are pitched to the customer.
Additional Information
Work Week: 6 days (Work from Office).
Working Hours: 11:00 AM - 8:00 PM.
Location: Velachery, Chennai.
Immediate joiners or those available within 15 days are preferred.
Job Requirment
Industry:
E-Learning / EdTech
Employment Type:
Full time