Role & responsibilities

1. Requirement management:
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3. Work closely with the product lead to identify and document requirements for Digital payments
4. User-journey, inputs to test scenarios and other documentation related to requirements
5. Inputs for solution creation
6. Create Process flows, interface specifications and gap documentation
7. Product Implementation Support:
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9. Collaborate with engineering teams to explain requirements, review UI/UX and provide immediate feedback
10. Lead client discussions with respect to product functionality, gaps and training during implementation
11. Quality Assurance:
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13. Review test scenarios to ensure functional completeness and alignment to end-client requirements
14. Support testing team with functional queries and issues
15. Market Research & Innovation:
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17. Stay updated on payment technology trends, instant payment developments, and regulatory changes.
18. Use of AI in digital banking

Must-Have:

• Payments & Cash Management Expertise:
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1. Clear understanding of how payments work end-end from customer initiation to clearing & settlement. Understanding of domestic bulk payments, instant payments, and cross-border payment is required.
2. Proven experience in working as a business analyst for either a globally reputed payments/digital solution or an in-house payment/digital application at a Tier 1/Tier 2 bank
3. Thorough knowledge of ISO 20022 standards (Payments and Cash Management related messages)
4. Knowledge of US Payment rails is an added advantage.
5. Understanding of Cash position, Balance & Transaction reporting needs of Large corporate and commercial clients

• Customer Engagement:
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1. Ability to confidently engage and discuss requirements and solutions with customers.
2. Understand the payment initiation and processing needs for commercial and corporate clients at banks.
3. Ability to map them to the available product while demonstrating thought leadership.

• Requirement gathering and documentation:
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1. Analyze requirements, confidently handle objections and detailed documentation of requirements required.
2. Must be able to question requirements from the Bank when it is not a deemed market practice and objectively assess fitment for product

• Internal stakeholder communication:
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1. Ability to explain requirements clearly to engineering team
2. Contribute in test scenario preparation and internal testing
3. Provide regular status updates to team leads
4. Must be a team player

• Individual Contributor: Hands-on approach with the ability to work independently, collaborate with teams, and drive solutions without relying solely on team leadership.

Good-to-Have:

1. Regulatory Knowledge: Familiarity with key payment industry regulations by country/region for Cross-border payments, US Payment rails.
2. Pre-Sales & Collateral Development: Experience in supporting sales teams with product positioning, RFP responses and solution demos.

Role: Business Analyst

Industry Type: FinTech / Payments

Department: Data Science & Analytics

Employment Type: Full Time, Permanent

Role Category: Business Intelligence & Analytics

Education

UG: B.Tech/B.E. in Any Specialization