HR Tech Innovation Pvt LTd

BPO

HR Tech Innovation Pvt LTd
Jamshedpur
300,000-350,000 Year
0 - 2 Years
Posted:
30+ days ago
Full time
Applicants:
1
Job Description

-Provide feedback/coaching within 48hrs of evaluated samples

-Identify improvement areas and suggest real-time process inputs

-Take PKT assessments by clients/internal teams and meet thresholds

-Attend call calibrations and meet variance goals

-Meet internal/external process quality scores as per client/MSA

-Share insights to improve CSAT/NPS for your process

-Support underperforming CSOs and drive their improvement.

Job Requirment
Role:
Quality Analyst
Industry:
BPO / Call Centre
Department:
BPO
Employment Type:
Full time
Education
Graduate
Skills
Analytical skills
interpersonal skills
Communication
Problem solving
Share this job:
Similar Jobs
 Fidelity National Financial (FNF)
HR Admin
Fidelity National Fin...
Bangalore
0 - 5 Year
Full time
Posted:
30+ days ago
Netscribes
Netscribes is Hiring fres...
Netscribes
Kolkata
0 - 1 Year
Full time
Posted:
30+ days ago
UnitedLex
Associate FTH - Document ...
UnitedLex
Gurugram
0 - 0 Year
Full time
Posted:
30+ days ago
DevTown
Business Development Asso...
DevTown
Bangalore
0 - 1 Year
Full time
Posted:
30+ days ago
Lal Sweets
Store Operations Manager
Lal Sweets
Bangalore
3 - 6 Year
Full time
Posted:
30+ days ago
Titan Company
Hiring Interns
Titan Company
Bangalore
0 - 0 Year
Student
Posted:
30+ days ago
KPMG India
Analyst- Background Verif...
KPMG India
Pune
0 - 4 Year
Full time
Posted:
30+ days ago
GALLAA FUTURES PRIVATE LIMITED
Operations & Technology C...
GALLAA FUTURES PRIVATE...
Bangalore
2 - 5 Year
Full time
Posted:
30+ days ago
Grassroots solutions and Services
Customer support executiv...
Grassroots solutions a...
Bangalore
0 - 2 Year
Full time
Posted:
30+ days ago
Scaling Socials Media LLP
Inside Sales Associate
Scaling Socials Media ...
Bangalore
0 - 2 Year
Full time
Posted:
30+ days ago
rapido
Operations Intern
rapido
Bangalore
0 - 1 Year
Full time
Posted:
30+ days ago
Panchami IT Solutions Private Limited
Digital Content Associate
Panchami IT Solutions ...
Bangalore
0 - 0 Year
Full time
Posted:
30+ days ago