The Agency Development Manager (ADM) is responsible for recruiting, training, and managing a team of insurance agents or advisors. The role involves driving the development and growth of the agency channel, ensuring agents meet sales targets, providing ongoing support, and developing business opportunities in the assigned region. The ADM will play a crucial role in expanding the agency network and ensuring high levels of performance and motivation among agents.

Key Responsibilities:

1. Agency Recruitment & Development:

• Identify and recruit potential agents or advisors to build a strong agency network.
• Conduct interviews, assess candidates, and onboard new agents, ensuring they understand the company’s products, services, and sales targets.
• Provide training on product knowledge, sales techniques, and company policies.
• Develop and implement recruitment strategies to continuously grow the agency force.

1. Sales Target Achievement:

• Set clear sales targets for agents and monitor performance against those targets.
• Guide agents to achieve sales goals by offering training, resources, and continuous motivation.
• Track and manage agency performance to ensure optimal productivity and results.
• Analyze sales trends, identify challenges, and implement corrective actions to meet sales objectives.

1. Performance Management:

• Conduct regular performance reviews of agents to assess progress, provide feedback, and identify areas for improvement.
• Foster a high-performance culture by setting clear goals and incentives to encourage achievement.
• Implement coaching and mentoring programs to support agents professional growth and sales development.

1. Training & Development:

• Organize regular training sessions to update agents on new products, market trends, sales strategies, and regulatory changes.
• Enhance agents skills in prospecting, closing sales, and managing client relationships.
• Provide ongoing support to agents to help them navigate challenges and maximize sales potential.

1. Relationship Management:

• Build and maintain strong relationships with agents to ensure high levels of motivation, engagement, and retention.
• Serve as the point of contact for agents, resolving any issues or concerns they may have.
• Ensure agents are aligned with the company’s values and goals to build a collaborative and productive working environment.

1. Business Development:

• Develop and implement strategies to generate new business and grow the customer base through agency channels.
• Encourage agents to explore new market opportunities and build a diverse client portfolio.
• Work closely with the sales team to coordinate cross-functional activities that support business growth.

1. Compliance & Documentation:

• Ensure that all agency operations and activities comply with regulatory standards and company policies.
• Maintain accurate records of agents activities, sales, and commissions.
• Ensure that agents complete all necessary paperwork for policy issuance and follow internal compliance procedures.

1. Market Intelligence & Reporting:

• Monitor competitors, market trends, and customer demands to adjust strategies accordingly.
• Provide regular reports to senior management on recruitment progress, sales performance, and market opportunities.
• Suggest and implement improvements based on feedback from agents and market analysis.

Qualifications:

• Bachelors degree in Business, Marketing, Finance, or a related field.
• Proven experience (3+ years) in sales, preferably in insurance, financial services, or a similar industry.
• Experience in managing or developing sales teams or agencies is highly preferred.
• Knowledge of insurance products, market dynamics, and sales strategies.
• Strong communication and interpersonal skills with the ability to motivate and engage agents.
• Understanding of regulatory and compliance requirements within the insurance industry.
• Proficient in Microsoft Office and CRM software.

Skills & Attributes:

• Leadership: Ability to lead, inspire, and manage a diverse team of agents.
• Sales-Oriented: Strong background in sales with a focus on target achievement.
• Coaching & Mentorship: Capability to train, develop, and motivate agents to improve their sales performance.
• Relationship Building: Ability to create long-term relationships with agents, clients, and stakeholders.
• Problem-Solving: Ability to identify challenges, find solutions, and implement effective strategies.
• Adaptability: Comfortable in a dynamic environment and able to adjust to changing market conditions.
• Communication: Excellent presentation and communication skills, both verbal and written.

Why Join Us?

• Opportunity to lead and grow a high-performing sales team in the insurance industry.
• Competitive salary with performance-based incentives and commissions.
• Professional development and career advancement opportunities.
• Collaborative and supportive work environment with a focus on employee success.
• Access to industry-leading training programs and resources.

About the company

Kotak Mahindra Life Insurance Company Limited (Kotak Life) is a 100% owned subsidiary of Kotak Mahindra Bank Limited (Kotak). Kotak Life provides insurance products with high customer empathy. Its product suite leverages the combined prowess of protection and long term savings. Kotak Life is one of the fastest growing insurance companies in India with 303 branches across 146 cities and has covered more than 5 crore active lives as on 31st August 2024.