1.Ability to differentiate between different type of IT assets

2. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11

3. Understanding of desktop applications and how do they work, installation and uninstallation

4. Ability to support users in business applications based on SOP s

5. Troubleshooting Desktop/Application remotely

6. Ability to carry out Disk management, Disk Encryption, Wireless configuration

7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP

8. Ability to Install and configure email client, troubleshoot connectivity issues

9. Ability to troubleshoot calls for printers and copiers locally and remotely.

Role: Hardware and Networks - Other

Industry Type: IT Services & Consulting

Department: Engineering - Hardware & Networks

Employment Type: Full Time, Permanent

Role Category: Hardware and Networks - Other

Education

UG: Any Graduate

PG: Any Postgraduate

About the company

Microland is a pioneering IT Infrastructure services and consulting company headquartered in Bengaluru, India, with a proven track record of delivering tangible business outcomes for 35 years. Today, as enterprises recognize that networks underpin the functionality and efficiency of modern digital systems and support innovation, we provide next-generation technologies such as AI, automated operations, and platform-driven solutions – which drive operational excellence, agility, and productivity for organizations worldwide.

Our team of over 4,600 experts delivers services in over 100 countries across Asia, Australia, Europe, the Middle East, and North America, offering cutting-edge solutions in networks, cloud, data centers, cybersecurity, services management, applications, and automation. Recognized by leading industry analysts for our innovative strategies, Microland is committed to strong governance, environmental sustainability, and fostering an inclusive workplace where diverse talent thrives. When businesses work with Microland, they connect with the best talent, technologies, and solutions to create unparalleled value.