This is a remote position.
mail:- [email protected]
telecallers job is to generate sales and provide customer service by speaking with customers over the phone. They may make outbound calls to potential customers or handle incoming calls.
Responsibilities Gather information about the target market Follow up with customers about new products or services Document customer feedback Schedule appointments Provide information about products or services Address customer inquiries Reach sales targets Required skills Communication Telecallers need to be able to connect with people over the phone. Problem solving Telecallers need to be able to analyze situations, identify root causes, and provide solutions. Multitasking Telecallers may need to check emails and take notes while speaking to a customer. Adaptability Telecallers may experience many situations, personalities, and potential customer objections. Time management Telecallers need to be able to prioritize activities, pursue leads, and accurately record information. Other skills Being sales focused, Being efficient with English, Being persistent and results-oriented, and Being patient and able to handle customer rejection.
meeting with clients virtually or during sales visits. demonstrating and presenting products. establishing new business. maintaining accurate records. attending trade exhibitions, conferences and meetings. reviewing sales performance. negotiating contracts and packages.