We are seeking a detail-oriented and creative Technical Author to create clear, concise, and user-friendly documentation for our products and services. You will work closely with engineers, product managers, and support teams to translate complex technical concepts into accessible content for a variety of audiences including developers, end-users, and internal teams.
Key Responsibilities:
- Develop and maintain high-quality technical documentation, including user manuals, API documentation, how-to guides, installation/configuration instructions, and FAQs.
- Work with engineering and product teams to understand new features and document them accurately.
- Organize and structure content in a logical and consistent manner to improve usability and comprehension.
- Create diagrams, screenshots, and other visuals to enhance written content.
- Edit and revise existing documentation for clarity, accuracy, and consistency.
- Ensure all documentation complies with brand and style guidelines.
- Manage documentation repositories using tools such as Git, Confluence, or a content management system (CMS).
- Incorporate feedback from users and stakeholders to continuously improve documentation.
Required Qualifications:
- Bachelor’s degree in English, Technical Communication, Computer Science, Engineering, or related field.
- 2+ years of experience as a Technical Writer/Author or similar role.
- Ability to grasp complex technical concepts and explain them in simple terms.
- Excellent written and verbal communication skills.
- Experience with documentation tools such as Microsoft Word, Adobe FrameMaker, MadCap Flare, or online platforms like Confluence, GitBook, or ReadTheDocs.
- Familiarity with markup languages (Markdown, HTML, XML) and version control systems (e.g., Git).
Preferred Qualifications:
- Experience writing documentation for software, APIs, cloud services, or hardware products.
- Basic understanding of programming languages (e.g., Python, JavaScript, C++).
- Knowledge of Agile/Scrum development processes.
- Experience with video tutorials or multimedia content creation.
Benefits:
- Competitive salary and bonus potential
- Health, dental, and vision insurance
- Flexible working hours and remote options
- Generous PTO and holidays
- Opportunities for career development and training
- Supportive and collaborative work environment
About company
Systechcorp Inc
The best and the brightest always have choices with Systechcorp.
We want you to view your time with Systechcorp as an investment in your future that pays dividends along the way. The longer you stay with Systechcorp the wider breadth of opportunities and experiences you will gain.
No two career paths at Systechcorp look the same.
Apply now to start working with Systech Corp Inc., We have 22 years of experience combining a two-in-a-box client relationship model with a seamless talent acquisition experience. Partner with many financial, telecom, IT, semiconductor, healthcare, and other industries.
Our Firm is interested in hiring Application Developer - who are looking to broaden their skill sets and gain valuable experiences to help enhance their marketability and advance their careers.