Job Title:

Sales Operations Analytics Consultant

Bangalore/Pune - (Hybrid)

Our Journey at Concentrix + Webhelp Starts Here:

At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet. We cannot achieve this vision without you!

If you have an interest in improving business performance for the worlds best brands in over 70 countries spanning 6 continents, please continue reading. There are a few characteristics we look for across all our hires regardless of the team they are working for. If this is you, we would love to discuss career opportunities with you.

Are you ready to reimagine the world

Are you bold in your decisions, and do you have contrarian views on how to run a business

Are you fanatical in your pursuit to continue improving your capabilities

Concentrix + Webhelp provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including private medical plans, competitive salary, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.

Job Profile: Sales Operations Consultant

What you will do

We are seeking a dynamic and experienced Sales Operations Consultant to join our team. Reporting to the Senior Director of Sales Operations, this role will partner closely with the sales organization to drive operational excellence and transformation, analytics and insight, efficiency, and strategic alignment.

Responsibilities:

Operational Execution:

Collaborate with Sales leaders to develop and execute tactical and strategic

initiatives that enhance the overall effectiveness and efficiency of the Sales

organization.

Partner with cross-functional teams, including Sales, Marketing, Product, and

Finance, to ensure outcomes, alignment and collaboration on key initiatives.

Sales Transformation:

Identify and quantify/qualify opportunities to drive significant improvement

against key metrics/outcomes.

Implement solutions working across multiple levels and functions of the

business with solid PPM fundamentals and strong governance.

Control and prioritize opportunities and manage expectations of transformation

portfolio within hierarchy and across the business.

Partner with enablement to ensure seamless rollout of changes to impacted

business areas.

Analytics and Insight:

Establish and maintain robust data analytics and reporting capabilities to track

key performance metrics and provide actionable insights.

Develop and deliver regular reports and presentations to senior leadership,

highlighting key insights and recommendations.

What you will bring:

Bachelors degree.

4+ years of experience in Sales/Revenue Operations or related field, with a focus

on operational excellence, transformation and strategy.

Proven ability to identify, quantify/business case and implement impactful

transformation.

Strong analytical and quantitative skills, with experience in data analysis and

reporting.

2

Proven ability to drive cross-functional collaboration and influence stakeholders

at all levels of the organization.

Excellent communication and presentation skills, with the ability to distill

complex information into clear and actionable insights.

Experience working in a fast-paced, high-growth environment, preferably within

the technology or SaaS industry.

Proficiency in Salesforce CRM and other relevant sales tools.

Location:

IND Bangalore - Manyata Blk D4, 1st FlrLanguage Requirements:

Time Type:

Full time

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Role: Sales Operations / Enablement

Industry Type: IT Services & Consulting

Department: Sales & Business Development

Employment Type: Full Time, Permanent

Role Category: Sales Support & Operations

Education

UG: Any Graduate

PG: Any Postgraduate

About company

Concentrix, Corporation (Nasdaq: CNXC) is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the worlds best brands including over 100 Fortune Global 500 clients and over 125 new economy clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers