Training Coordinator role with NIIT
• Graduates need to apply (B.A. / B.Com / BBA / BHM /B.Sc., BCA), B. Tech (Mech/Biotech) can apply.
• Distance P.G can apply , BE /MCA are not eligible, PGDM can apply
• Working knowledge of computers, In Night shifts Night Allowances will be provided.
• Excellent Written & Verbal communication skills.


Responsibilities:
• The role involves providing 24*5 Training Administration support to top companies in the EMEA, NAM & APAC region.
• Assist the customers with the Training Administration issue/E-mail
• Provide the customer with resolutions / Training scheduling options
• Gather additional information about reported issue
• Perform detailed case analysis and document the case in the system and generate ticket
• Generate daily / weekly reports for the customer on Microsoft Excel
Perform Training Management activities on the Learning Management Systems.


Interested candidates and Placement cells of colleges can also reach at [email protected]
Contact Details- 7042458078
NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Role: Customer Retention - Voice / Blended
Industry Type: Education / Training
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended

Education
UG: B.B.A/ B.M.S in Any Specialization, B.Sc in Any Specialization, B.A in Any Specialization, B.Com in Any Specialization, BHM in Any Specialization, BCA in Any Specialization

Key Skills
BPO Communication Skills Bpo Customer Service Interpersonal Skills