Handle incoming customer queries via chat.

Provide accurate information about products/services.

Troubleshoot basic customer issues and resolve them.

Maintain a professional and friendly tone.

Document conversations and ensure proper follow-up.

Required Candidate profile

Fresher and experienced both are eligible

Good communication skills

Graduation is mandatory

Quick Learner

Ability to work in fast paced environment

Role: Customer Success Associate

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success

Education

UG: Any Graduate

About company

Maxicus is the fastest-growing BPO, Founded 20 years ago.We offers services to Fortune 500 companies and bringing together talents from diverse backgrounds. Spread across India in 5 prime locations.Join us & grow in one of the best working cultures.