Job description
Purpose

To provide all customers with speedy and excellent service and by maintaining the hygiene of self and the outlet.
Create Licious experience for our customers by providing them quality products and maintain a clean and safe environment.
Assist in undergoing training for development of self and ensuring to download the same for developing new Licians.
Order taker is responsible to live by the licious values, mission, and vision by developing trust with the patrons and all teammates.
Will be responsible for billing & managing the customers.

Responsibilities but not limited to

Welcomes and connects and provides excellent customer service to all customers.
Discover customer needs and appropriately suggests products with every customer to enhance service.
Responds to customers needs and says thank you to every customer.
Has customer comes first attitude and Just Say Yes behaviour and should be able to handle customer grievances.
Follows Licious Standard Operational Procedures along with those for cash handling, cooking/serving standards, display, safety, and security for all Licians and its patrons.
Maintains calm demeanour and being organized during high volume times or unusual events.
Maintains a clean and organised workspace so the fellow Licians can locate resources and products as and when required.
Contributes to a positive team environment by recognizing the changes in fellow Licians behaviour which might be signaling to a potential problems or changes in their morale and communicating these to their immediate supervisors.

Desired Candidate:

Minimum HSC completed / Hotel management graduate, diploma holders.
Strong attention to detail, Punctual, works well under pressure, ability to multitask, strong communication skills, good learner, customer centric.
Cheerful warm and exuberant, friendly, social, and affable, passionate foodie with a customer centric mindset.

Our Promise to You:

We will value self-awareness, intellectual honesty, judgement, empathy, and positive energy over years of experience
We have no industry baggage, and we are willing to try out new ideas.
We are always excited to hear from you
We will give an opportunity to create a once in a lifetime organization
Role: Food, Beverage & Hospitality - Other
Industry Type: Food Processing (Meat / Poultry)
Department: Food, Beverage & Hospitality
Employment Type: Full Time, Permanent
Role Category: Food, Beverage & Hospitality - Other
Education
UG: Graduation Not Required
Key Skills
order taker Hospitality Order Taking Customer Handling