Saxo

IT Tech Support Analyst

Saxo
Gurugram
Not disclosed
1 - 2 Years
Posted:
30+ days ago
Full time
Applicants:
3
Job Description


Taking care of support and automation activities for developed applications.
Managing & closing Risks for production application
Handling Technical audits with respect to applications.
Take key initiative which bring stability to application. For e.g. Monitoring through Dashboard or create business specific dashboards.
Technology and Business stakeholder management.
Facilitate root cause analysis and postmortem learnings after major incidents.
Collaborating with DEVs to figure out system improvements (Optimization) and for fixing CRITICAL bugs.
Creating and publishing KPI reports with respect to incident/changes and problem records.
Your profile
1-2 years of experience with Strong proficiency in SQL Server and MySQL, including data querying, manipulation and performance tuning.
PowerBI, Power Automate, Powershell/Python scripting.
Monitoring Tools - Kibana, Elastic & Dynatrace.

Role: Database Administrator
Industry Type: Banking
Department: Engineering - Software & QA
Employment Type: Full Time, Permanent
Role Category: DBA / Data warehousing

Education
UG: Any Graduate
PG: Any Postgraduate

Key Skills
Service management Performance tuning Root cause analysis Automation Publishing Power shell MySQL Stakeholder management SQL Python
Job Requirment
Role:
Database Administrator
Industry:
Banking & Finance
Department:
Engineering - Software & QA
Employment Type:
Full time
Education
Graduate
Skills
Jira Service Management
SQL
Python
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