Job description
Maximize the sale of Audio/Video Products at the store, ensuring optimum customer satisfaction
Achieve sales goals relative to store target
Evaluating the customer s requirement by following the Bose customer engagement standards to provide best solutions
Model excellence in theater show presentation/product demonstration to walk-in customers as per predefined script
Ensuring store hygiene and presentability/functioning of products on display
Coordinating activities at the back office, managing inventory and managing payment reconciliation with bank
Responsible for executing post sales activities like payment collection, invoicing, product delivery and installation
Managing external vendors like Mall management team or SIS partners, logistics and stationary vendors on a daily basis
Handling pre/post sales customer escalations and queries
Respond to customer e-mails within 24 hours from receipt as per guidance provided by supervisor
Interaction with cross-functional departments for operational support
Key Requisites
1.Adaptability
2. Communication
3. Contributes to Team Success
4.Customer Orientation

Role: Retail Sales
Industry Type: Recruitment / Staffing
Department: Sales & Business Development
Employment Type: Full Time, Permanent
Role Category: Retail & B2C Sales

Education
UG: Any Graduate
PG: Any Postgraduate

Key Skills
operational support Payment collection Sales Reconciliation Back office Inventory management Management SIS Customer engagement Logistics