Tata Capital

Customer Service Executive - Perso...

Tata Capital
Bangalore ,Pune,Mumbai
Not disclosed
2 - 6 Years
Posted:
30+ days ago
Full time
Applicants:
4
Job Description

Perform the following under the guidance/direction of Supervisor/Manager

With help of Supervisor/ Manager, Identify the customers for protentional Business

Collect the documents from Customers and validate as per the organization norms

Logging the case in the system as per SOP and follow the process for disbursement.

Fulfil - the Sanction ratio as per organisation requirement

Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.

With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them

With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Location: Mumbai,Pune,Bengaluru,Hyderabad,Chennai,delhi


Role: Customer Service

Industry Type: Banking

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success, Service & Operations - Other

Education

UG: Any Graduate

PG: Any Postgraduate


About company

Tata Capital Limited ("TCL"), the flagship financial services company of the Tata Group, is a subsidiary of Tata Sons Private Limited and is carrying on business as a non-banking financial company.

Tata Capital and its subsidiaries are engaged in providing/supplying a wide array of services/products in the financial services sector and operates across various areas of business: Commercial Finance, Consumer Loans, Wealth Services and distribution and marketing of Tata Cards.

Job Requirment
Role:
Customer Service Executive - Personal Loans
Industry:
Banking & Finance
Department:
Customer Success, Service & Operations
Employment Type:
Full time
Education
Graduate
Skills
Personal Loans
Customer Service
Voice Process
Non Voice Process
International BPO
Backend Operations
Customer Relationship
Back office Operations
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