Job description
Job Title / Designation : Customer Executive
Department : Sales
Functional Reporting to : Area Sales Manager
Location : Bengaluru


Job Purpose:
responsible for managing the Distributors and would be handling the front line sales team. He will be directly responsible for Volume and Sales Growth in the assigned territory and will coach and train the Pre-Sales Representatives.


Primary Roles & Accountabilities
KPIs for the position of Customer Executive are:
• Volume
• Market Share
• Outlet Addition in the territory
• EDGE Score
• Distributor Handling


KRAs for the position of Customer Executive are:
• Develop a network of dealers and distributors in the assigned region and achieve the Sales target assigned to him/her.
• Use field data for assigned market to identify brand/pack gaps in territory
• Design and implement local Sales promotion scheme.
• Set clear volume targets and KPIs for his/her team.
• Conducting regular feedback sessions with team members and providing necessary inputs.
• Carry out coaching, mentoring and hand holding for the team members and develop upon their required skill set.
• Will be accountable for the assigned market (key accounts and outlets).
• Ensure regular updating of sales MIS and update the reporting officer on daily basis.
• Compiling and analyzing sales figure on regular basis.


Education & Experience:
• Regular Graduate with 0 - 1 yr of relevant experience in the industry


DAILY FIELD WORK WILL BE THERE
Two Wheler and DL is Mandatory

Role: Customer Engagement
Industry Type: Beverage
Department: Sales & Business Development
Employment Type: Full Time, Permanent
Role Category: Sales Support & Operations

Education
PG: MBA/PGDM in Any Specialization

Key Skills
Team Handling Sales Distribution Management FMCG Sales Secondary Sales General Trade Channel Distribution Primary Sales Distributor Handling