Job description
Greetings from Medi Assist!!!
We have a premium requirement in our esteemed organisation.


Good in Communication, Ability to take calls.
Good in English and Hindi Language.
Willing to work in different shifts Morning & Afternoon Shifts (flexibility)
Calls related to Claims and Approvals, Reimbursements, Health Insurance
Handling customers calls and call back for complaint calls.
Responsible for attending calls & have to co-ordinate with the customers in regard.
Responsible for conducting briefing about any changes / new updates or process change from time to time
Good Communication skills for Handling Escalation Emails & Calls
Basic Insurance Knowledge
Require Good oral and Written communication.
Client Management.
Ability to effectively deal with and manage stressful situation

Role: Non Tech Support - Voice / Blended
Industry Type: Medical Services / Hospital
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended

Education
UG: Any Graduate
PG: Any Postgraduate

Key Skills
English Customer Care Calling Call Center Inbound