• Work as a part of the clients virtual business team or individually.
• Act as the SPOC (Single Point of Contact) with clients through email, phone or chat.
• Analyze, Plan, Organize and Work/ Delegate the tasks to meet deadline and quality requirements.
• Work as a part of both internal and external clients extended team.
• Analyze, Plan, Organize and complete the tasks to meet deadline and quality requirements.
• Conduct online research for tasks to acquire results and present them in a manner that meets the expectations of internal/ external clients.
Candidate Profile
• Graduate/ Post-Graduate in any discipline.
• Excellent communication skills.
• Strong customer service attitude.
• Desire to learn new things every day.
• Good with comprehension and analytical skills.
• Good at using search and internet tools like Google, Wikipedia, Yahoo etc
• Good in handling office productivity tools such as Microsoft Office.
• Candidates should have a functional laptop and a stable internet connection.
Benefits
• We are offering permanent work from home model for this position and shift allowances if deployed at night shift.

Role: Operations Consultant
Industry Type: IT Services & Consulting
Department: Consulting
Employment Type: Full Time, Permanent
Role Category: Other Consulting

Education
UG: Any Graduate
PG: Any Postgraduate

Key Skills
Online research Analytical skills Client servicing Customer service MS Office