Accurately process medical claims transactions including
Strive to achieve the productivity standards
Adhere to customer provided turnaround time requirements
Actively participate in all training activities from Induction training, Client specific training, and refresher training on billing and compliance
Possess strong ability to understand the impact of the process on customer KPIs

Skills and Qualifications Required

Good communication and analytical skills
Good typing speed is important for this role
Should be flexible to work in rotational shifts
This is a non-voice process and does not require any call center skills
Role: Non Voice - Other
Industry Type: Medical Services / Hospital
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Non Voice
Education
UG: Any Graduate
PG: Any Postgraduate
Key Skills
Voice process Analytical skills Typing speed Claims Medical billing Compliance induction training Healthcare