Key Responsibilities:

1. Claims Processing & Management:

• Verify and process claims related to expired, damaged, and near-expiry stock from distributors and retailers.
• Validate documentation for sales returns, promotional schemes, discounts, and incentive claims.
• Ensure claims are processed within defined SLAs and aligned with company policies.

2. Credit Note & Settlement Management:

• Coordinate with the accounts team for issuing credit notes for valid claims.
• Ensure accurate adjustments in the distributors ledger for seamless reconciliation.
• Track pending claims and follow up for approvals and resolution.

3. Dispute Resolution & Coordination:

• Investigate discrepancies in claims and resolve disputes with internal and external stakeholders.
• Liaise with the sales, supply chain, and finance teams to validate and approve claims.
• Address queries from distributors, hospitals, and retailers regarding pending claims.

4. Compliance & Documentation:

• Ensure adherence to company policies, tax regulations (GST, TDS), and industry standards in claim settlements.
• Maintain proper records of claims, approvals, and supporting documents for audits.
• Assist in internal and external audits related to claims processing.

Key Skills & Competencies:

Knowledge of pharma sales & distribution processes.

Experience in claims processing, credit note management, and sales return handling.

Understanding of taxation (GST, TDS) and regulatory requirements in pharma transactions.

Proficiency in ERP software (SAP, Tally, Oracle, or similar).

Strong analytical, communication, and problem-solving skills.

Ability to handle high-volume claims efficiently.

Very Good Excel Skills

Role: Finance & Accounting - Other

Industry Type: Medical Services / Hospital

Department: Finance & Accounting

Employment Type: Full Time, Permanent

Role Category: Finance & Accounting - Other

Education

UG: B.Com in Any Specialization

About company

Thyrocare Technologies Limited is Indias first fully automated diagnostic laboratory with a focus on providing quality at affordable costs to laboratories and hospitals. With a Centralized Processing

Laboratory in Mumbai, India for esoteric tests and Regional Processing laboratories in 8 major metro cities in India and other parts of Asia, we perform more than 200,000 clinical chemistry investigations on about 50,000 specimens every day. Thyrocare is Indias 1st private lab to be approved by ICMR for COVID-19 Testing.