Role & Responsibilities:

• Familiarity with overall background verification processes.
• Previous experience with client relationship management with good communication skills, both written and verbal.
• Conduct verifications of stated credentials given by client for their candidates or vendors.
• Perform on business specific KPIs of productivity and quality targets.
• Maintain trackers and master logs on real time basis.
• Successful completion of client engagement deliverables in line with appropriate time-lines and adhering to pre-defined methodologies, ensuring high quality work delivery.
• Demonstrate ability to assimilate new knowledge with respect to process changes.
• Monitor progress and ensure that supervisors are kept informed about progress and expected outcomes.
• Experience working in a fast-paced, high-volume environment with basic knowledge of working with large data,
• Strong written and verbal communication skills to interact cross-functionally and/or with seniors, with an ability to convey messages in a clear and structured manner
• Strong analytical, problem-solving skills and attention to detail.
• Good understanding of IT systems, Knowledge of MS office ( MS Excel, PowerPoint, Word etc).
• Have the ability to work under pressure stringent deadlines and tough client conditions which may demand extended working hours.

Qualifications:

• Any Graduate/ Post Graduate with relevant experience.
• 1-5 years of client service and background verification experience.

Role: Other

Industry Type: IT Services & Consulting

Department: Other

Employment Type: Full Time, Permanent

Role Category: Other

Education

UG: Any Graduate

PG: Any Postgraduate