• Inbound & Outbound Calls: Initiate and receive calls to follow up on overdue invoices or claims.
• Claim Follow-up: Contact insurance companies to check the status of pending claims and address any issues.
• Denial Management: Identify reasons for claim denials and work towards reprocessing or appealing decisions.
• Documentation: Maintain accurate records of all interactions and updates in the system.
• Collaboration: Coordinate with internal teams to resolve discrepancies and ensure accurate billing.
• Reporting: Prepare and submit regular reports on collections activities and progress.

Role: Healthcare & Life Sciences - Other

Industry Type: BPM / BPO

Department: Healthcare & Life Sciences

Employment Type: Full Time, Permanent

Role Category: Healthcare & Life Sciences - Other

About the company

AGS is an analytics-driven, technology-enabled organization that provides healthcare billing, coding, and customized analytics services to some of the nations largest healthcare organizations. Our client services team is second-to-none in collaborating with clients to achieve their revenue goals. Our RCM products and services ease our customers’ administrative and financial burdens, so they can focus on their core mission of providing high-quality patient care.