• Directly support AXA XL underwriters / DAMs in Policy administration
• Support issuance of policy documents for the insured
• In case of policy non-renewals, send out the conditional / non-renewal policy documents
• Issue endorsements in case of any mid-term changes during the policy period
• Generate policy numbers for the insured
• Renew or decline policies as per the instructions from the underwriters
Were looking for someone who has these abilities and skills:
• University graduate with couple of years of ground work experience
• Ability to follow defined processes and procedures
• Organized, methodical, ability to perform multiple tasks
• Compelling customer-service focus
• Ability to prioritize workload
• Persuasive communication skills, both verbal and written; German, French
• Ability to communicate results and technical issues in a professional manner
• Influential collaborative skills; ability

Role: Bilingual / Multilingual Support - Voice / Blended
Industry Type: IT Services & Consulting
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended

Education
UG: Any Graduate
PG: Any Postgraduate

Key Skills
French Senior Analyst German Spanish